Terms of service
# Terms of Service
Welcome to FeliSpace. By accessing our website or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before using our website.
FeliSpace is an online store offering premium cat products, including the FeliSpace Cave and related accessories. By using this website, you confirm that you are at least 18 years old or have the permission of a parent or legal guardian to use our services.
All prices displayed on our website are in Euros (EUR) and include applicable VAT. We reserve the right to modify product prices, promotions, descriptions, or availability at any time without prior notice. We also reserve the right to refuse or cancel any order if fraudulent, unauthorized, or illegal activity is suspected.
Once an order has been placed, you will receive an order confirmation by email. This confirmation does not constitute acceptance of your order. Your order is considered accepted once it has been processed and dispatched from our fulfillment partner.
We aim to dispatch all orders as quickly as possible. Estimated delivery times are provided for guidance only and may vary due to circumstances beyond our control, including customs clearance, carrier delays, weather conditions, or other unforeseen events. FeliSpace shall not be held liable for delays caused by third-party shipping carriers.
Customers are responsible for providing accurate shipping and billing information. FeliSpace cannot be held responsible for orders lost or delayed due to incorrect information provided by the customer.
We offer a 30-Day Money-Back Guarantee in addition to the statutory rights granted under European Union consumer protection laws. For complete details regarding returns, refunds, and cancellations, please refer to our Return & Refund Policy.
All content available on this website, including but not limited to text, images, graphics, logos, product descriptions, designs, videos, and branding, is the intellectual property of FeliSpace or its licensors and is protected by applicable copyright and trademark laws. No content may be copied, reproduced, distributed, or used without prior written permission.
Our products are intended for domestic pet use only. Customers are responsible for ensuring that the product is suitable for their pet and is used under appropriate supervision. FeliSpace shall not be liable for any injury, damage, or loss resulting from improper use, misuse, modification of the product, or failure to follow reasonable safety precautions.
To the fullest extent permitted by applicable law, FeliSpace shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website, products, or services. Nothing in these Terms excludes or limits any mandatory consumer rights that cannot legally be excluded under applicable law.
We reserve the right to modify these Terms of Service at any time. Any changes will become effective immediately upon publication on this website. Continued use of the website following any changes constitutes acceptance of the updated Terms.
These Terms of Service shall be governed by the applicable laws of the European Union and, where applicable, the laws governing the business entity operating FeliSpace, without prejudice to the mandatory consumer protection rights applicable in the customer's country of residence.
If you have any questions regarding these Terms of Service, please contact us at:
Email: Felispacecat@gmail.com
Phone: +33 7 65 08 43
Address: 109 Rue Georges Lenotre, 78120 Rambouillet, France